旅游英语情景对话:打电话预定酒店

时间:2022-03-11 15:29:44 旅游英语 我要投稿

2016年旅游英语情景对话:打电话预定酒店

  导语:人们旅游前都是要打电话预订宾馆房间的,这里就让大家了解一下如何进行房间预订。下面是小编为您收集整理的2016年旅游英语情景对话:打电话预定酒店资料,希望对您有所帮助。

2016年旅游英语情景对话:打电话预定酒店

  UNIT 1

  Room Reservations

  1-1 A long Distance call Reservation远程预定酒店

  Scene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.

  Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?

  B: I’m calling from New York. I’d like to book a room in your hotel.

  R: What kind of room would you like, sir? We have single rooms, double rooms, suitesand Deluxe suites in Japanese, British, Roman, French and presidential styles.

  B: A British suite, please.

  R: Would you like breakfast?

  B: No, thanks.

  R: Can you give me your name please, sir?

  B: Bellow. B-E-L-L-O-W.

  R: Thank you, Mr. Bellow. And your arrival and departure dates?

  B: From May 26th to May 29th.

  R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?

  B: Yes, thank you.

  R: What time will you be arriving, Mr. Bellow?

  B: Around 5:00 p.m.

  R: All right. You’ll be expected to be here then.

  B: That’s fine. Thank you, madam. Good-bye.

  R: Good-bye.

  在确定了要入住的饭店后,可以拨打他们的电话,告诉他们你的要求以及入住和停留的时间,入住的人数,房间的.类型,申请住房人的姓名和到达饭店的大概时间,并问清房费,万一比预定时间晚了,尽快打电话联系,否则预定就会被取消。

  1-2 A Group Reservation团体预订酒店

  Scene:The telephone rings. The Reservations (R) answers the phone.

  R: Reservations. May I help you?

  Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.

  R: For which dates?

  C: For May 23rd, 24th, … and 27th.

  R: One moment please, sir.

  (The reservations check the list.)

  Yes, we can confirm 10 rooms for five days.

  C: Thank you. Is there a special rate for a group reservation?

  R: Yes, there is a 10 per cent discount.

  C: That’s fine.

  R: By the way, how will they be getting to Shanghai? Will they be coming by air?

  C: Yes.

  R: Could you give me the flight number, please, in case the plane’s late?

  C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.

  R: Thank you, sir.

  C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?

  R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.

  此外,随着服务业的发展,饭店会越来越注重个性化服务,尽量满足客人的需求,所以如果你有什么特殊对房间的要求,也可以在预约时提出,使你在饭店的休息可以更加舒适和方便,何乐而不为呢。

  1-3 A Local Call Reservation预定当地酒店

  Scene: The Reservations (R) answers the phone as soon as it rings.

  R: Reception. Can I help you?

  Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.

  R: How long will he be staying?

  C: I don’t know, but it could be anything from seven to tend.

  R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.

  C: What if there isn’t any room then?

  R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel.

  C: Fine. How much do you charge for a single room with breakfast?

  R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?

  C: His company will cover all the expenses. We’ll send you a check right away.

  R: Thank you, sir.

  C: Thank you. Good-bye.

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